Connecting with Family (FaceTime & Zoom)
We teach seniors how to initiate and answer video calls on their smartphone or tablet. We write down exactly which buttons to press so they can easily see and talk to their grandchildren.
Patient, One-On-One Instruction
Computer & Phone Training for Seniors in Austin, TX
We teach older adults how to confidently use their iPhones, iPads, and computers. From video calling family to typing in Microsoft Word, we explain technology slowly, clearly, and with endless patience.
The Frustration of "Just Click There"
When adult children try to teach their parents how to use a new phone or computer program, it often ends in mutual frustration. Relatives move too fast, use confusing jargon, and rarely have the time to explain the same step multiple times.
At AgeHelper, patience is our profession. We do not just set up the device and leave; we sit down side-by-side with your loved one and teach them exactly how to use it, at a pace that makes sense to them.
Our Teaching Approach
- No Tech Jargon: We explain apps, Wi-Fi, and software using plain, simple English.
- Custom Cheat-Sheets: We leave behind large-print, step-by-step written instructions.
- Repetition is Key: We are happy to practice the same process as many times as needed.
- Empowerment: We build confidence so they can stay independent and connected.
What We Teach
Practical digital skills tailored specifically to the needs of older adults.
Computer Basics & MS Word
Whether they want to write a letter, draft a memoir, or organize a list, we provide hands-on tutoring for Microsoft Word, basic typing, file saving, and simple mouse navigation.
Email & Text Messaging
We practice how to read, reply, and organize emails. We also teach the basics of texting, including how to attach a photo to a text message and how to block unwanted spam messages.
Taking & Organizing Photos
Older adults love taking photos, but they often get lost in the camera roll. We teach them how to take clear pictures, create simple albums, and share their favorite memories with relatives.
Using the Internet & Google
We show them how to safely search for recipes, news, and hobbies online. We set up simple bookmarks in their browser so their favorite websites are always just one click away.
Navigating Patient Portals
We help seniors become comfortable logging into their doctor's online portal (like MyChart). We teach them how to securely view messages or upcoming appointments without feeling overwhelmed by the interface.
Schedule a Training Session
Give them the gift of digital independence and confidence.
Start here: First Tutoring Visit ($50)
- 1-on-1 Patient Instruction
- Device Simplification
- Written Cheat-Sheet Provided
Call us: (737) 667-7007
(Austin Local Support Line)